How to Write an MOU

Clarity is kindness when leading a missions team.

There are so many transitions, unknowns, and moving parts when new teams launch to the field. A Memorandum of Understanding (MOU) is a document that most missions teams have to provide clarity in the midst of those unknowns. We would define an MOU as a non-binding agreement created between two or more parties explaining how they will work together and interact with each other.

As common as MOUs are on missions teams, there’s surprisingly few examples or short articles out there to help with how to write one. But, “can you help me with how to write our team MOU?” is one of the most common questions we get from team leaders. Vision of the Possible by Daniel Sinclair is a really good book about missions teams in pioneer church planting, and has a short appendix on MOUs/VSPs that we’d recommend.

One of the agreements in our MOU was no dating in the first year. The two single guys on our initial team took that to heart… and both asked out another teammate on a date at 1 year plus 1 day. I guess they technically followed the agreement. I’m happy to report they both ended up marrying those teammates.

Why are MOUs important?

I quickly wanted to address why this document even matters and why it’s worth the time for team leaders to work through this.

1. Clear Expectations. As I mentioned above, clarity is kindness. New teammates especially are being introduced to a new country, culture, community, career all at the same time. What am I supposed to do? How am I supposed to interact? What is success every day? These are questions that every new goer faces in their early season on the field. As much as is possible, an MOU can lay down some basic foundations of clarity and expectations for your team. 
   
   For a new TL, it can feel overwhelming and difficult to write down all of these expectations. Write down what you know, and put down a ‘TBD’ in the categories that you’re not sure about yet! But provide as much clarity as you can in this document for your teammates, and then you won’t have to answer it in person that many more times.
   
2. Sets Team Culture and Values. An MOU is also one way you can write down and reinforce your team culture and values. What you talk about and what you do on your team will influence your team culture and values more than a document, but it still acts as a cornerstone for your team.
   
   How often will your team interact? What values do you want to have as a team? What’s your expectation on learning language? Many of these things can be expressed in an MOU.
   
3. Guidelines for Challenging Situations. Team conflict is a guarantee on missions teams, and some of it will certainly come out in the early season of a team forming. A team MOU is a good tool for outlining solutions to potentially challenging situations.
   
   In our experience, topics that result in conflict tend to be things in the ‘personal’ realm – vacations, parenting, travel, money, decision-making that infringes on what people think to be their own personal boundaries, etc. Teammates will mostly be willing to discuss things like team rhythms and ministry approaches with openness, but those ‘personal’ topics will get teams and team leaders in hot water. It’s important to write down some basic expectations and guidelines for how those things will be approached before you get into conflict.
   
4. Brief Summary for Outsiders. An MOU can be a good document to share with people in your team’s ecosystem that aren’t teammates. Church support teams, sending agencies, potential new recruits, etc. It will give them an idea of who you are, what you’re there to do, and how you want to interact.

How to Write an MOU

Some tips: don’t worry about perfecting the language. It’s not a legal document. This was a huge roadblock for me in trying to ‘wordsmith’ the MOU into being really professional or airtight. That’s not the purpose – write in common language that your team can understand easily and discuss.

Think of your first draft as just that – a draft. It’s not something the TL writes and then the team just agrees and signs. You want the first draft to be something your team can discuss and then incorporate their feedback into the MOU. It’s an agreement you enter into with each other, not a contract between you and your team members.

Here’s our step-by-step guide for how to write an MOU for your team.

1. Consider the requirements from your sending agency or church. If they already have staff handbooks, you don’t (and shouldn’t) need to rewrite everything that is already in there as all your staff have to adhere to that handbook anyway. If there’s additional aspects that aren’t outlined in the staff handbook, then go ahead and include that in your team MOU.

2. Consider what categories you want included in your MOU. This isn’t exhaustive, but below we’ve outlined some potential MOU categories into “core” which we’d recommend most MOUs have, and “optional” which could be added on a team-by-team basis.

Core Categories

• Purpose of this Document
• Vision and Mission Statements
• Strategy Summary / Ministry Distinctives – short summary that should refer to a Vision and Strategy Paper (VSP) or Strategy Plan
• Team and Leadership Structure – potentially including decisions that the leader reserves the right to have the final say
• Process and Requirements to Join the Team – if your staff handbook already has this, only add the parts that are unique to your team
• Preparation and Language Learning – pre-field requirements, commitment to language learning, hours and timeframe, approach
• Decision Making Process – general description of how decisions are made, potentially can cover decisions that will be by vote, consensus, consultation, and command
• Conflict Resolution
• Vacations, Home Assignments (HMA), and Travel
• Communication and Reporting
• Crises and Emergencies – basic overview that should refer to a Crisis and Contingency Plan document
• Restrictions and Recommendations – including security considerations
• How Future Changes to this MOU Can Be Made

Optional Categories

• Core Team Values
• Philosophy of Ministry
• Accountability Groups
• Expectations of the First 2 Years
• Job Descriptions and Team Roles
• Partnerships with Local Churches and Believers
• Contextualization
• Statement of Faith / Theological Distinctives
• Family / Children / Parenting – becomes very important if there are children on the team, but not necessarily beforehand
• Team Life and Lifestyle – general guidelines about team life and lifestyle
• Dating and Relationships
• Team Funds – running a team will include expenses; it’s easier to pull a regular amount from each unit and be support raised before launching to the field than to figure out finances for every gathering
• Visas / Identity

3. Read other example MOUs. Contact the other TLs that you know, or ask your sending agency for examples if they can provide them. Add categories that you might be missing.

4. Write down quick points of what you know in each category. Feel free to just copy and paste whole sections from other MOUs if it says what you want. If you’re not sure, write down ‘TBD’ or the questions you need answered in that section.

5. Let your draft sit for a while and have some informal conversations with your team or other advisors on the topics you have not yet filled in or need questions answered.

6. Take your last pass through filling out the MOU with coherent language and incorporating the feedback you’ve heard.

7. Bring your MOU draft to your teammates during a team meeting and read through it, asking for their feedback. Again it may be good to explain the purpose of the MOU is for mutual agreement, not to be ironclad against all situations or to be wielded against one another as a ‘gotcha.’

8. Incorporate your teammates’ feedback as best you can. Bring it back to them for final review. Have everyone sign and date their agreement with the MOU. Our recommendation is for new teams to set a 1-year evaluation period for the MOU because there are so many things you don’t know yet and may need to change. You could possibly edit the MOU earlier than that if needed. With future teammates, it will most likely be that they are joining an established team and simply need to read it, ask any clarifying questions, and sign it. But with your initial team (if you have one), it’s good to solicit feedback in the MOU’s creation.

9. Update the MOU as needed. Our recommendation is when there are significant team transitions – from language to ministry season, when teammates start having children, moving cities, changing platforms, changing ministry approaches – it’s a good idea to take a brief look at the MOU and see if everything still aligns or if anything needs to be added. 

Attached is an example of our original team’s MOU with some of the specifics removed, just so you can have a place to start. We have other team MOU’s that we can share as well. If you want some other example MOUs, want some guidance on how to write your MOU, or just someone to review your current MOU, please reach out at contact@missionsleaders.com. We’d be happy to help you!

Remember, as a team leader, your role is to serve your team members and help them to thrive and stay on task. Bringing clarity to some major categories through an MOU is one way you can serve them. The goal isn’t to be directive or controlling – a pushback you may receive – but to provide guardrails for your team members so they can move forward through all the unknowns.