Filter Selectively

Even though we cast vision to anyone that will listen, team leaders should filter who actually joins their team very selectively. There are a few different things you can do to find out if a recruit is the type of person you truly want for your team. This requires asking many questions to understand them more, probing into things like motivation and passion. If you’re curious or unsure, don’t be afraid to ask – it’s always better to hear a potential recruit’s response over guessing or assuming.

Prioritize character over gifting. All goers have to hit a minimum standard for spiritual maturity and character, or they will be difficult to lead in the stress of a cross-cultural field context. Do they have a rich and abiding relationship with the Lord? Do they have any spiritual bondages that they haven’t seen consistent victory over yet (generally, the minimum is 6 months of sobriety or freedom over a sin addiction before launching to the field)? Is there anything significantly lacking in their character or in bearing fruit of the Spirit? Look especially for humility, patience, perseverance, flexibility, and faith, as these are critically important on the field. Many times, agencies will have a clear standard for who to deploy, and evaluations to help determine a goer’s readiness. It’s a good idea to take their list and even add more of your own values from your own team. If your agency does not have a list like this, you can use the personal evaluation we developed as a baseline. 

Consider their experience and track record. Can they do the job or role you’re inviting them to do on your team? Ask questions looking for demonstrated competency. Anyone can answer that they are ‘passionate’ about something, but see if they have at least some proven experience in doing the main activities in your ministry (e.g. training, evangelism, disciple making, etc.).

Check their references. A potential recruit will always put their best foot forward when going through the recruiting process, not unlike the first few dates with a new person! Ask them for references – their peers, their leaders, people they’ve led – and ask thorough and direct questions about the areas that you need to check them on like character, calling, strengths, and weaknesses.

Don’t be afraid to say “No” or “Not yet.” If you’re hearing from God that they won’t be a good fit for your team, don’t be afraid to tell them that. Sometimes as leaders we feel bad about influencing such a significant decision in a recruit’s lives and then closing the door. But ultimately, it’ll be better for them and for the team to not continue on in the process if they aren’t a good fit. This can happen at any point in the process. It can sometimes be helpful to provide gentle but clear feedback about why they might not be a good fit for your team, and propose areas of development. However, once you say no or not yet to joining the team, don’t be the one to take responsibility for their development. This can cause you unnecessary burden when team leaders already have so much they need to focus on. Let them have the opportunity to work on their own development in their home context, as this is a good indicator of their humility and initiative. We’d also heavily caution you to not just take whoever your mission agency proposes – each team is different and you should do your own homework about whether the potential recruit is a good fit and has acceptable character and calling to persevere on your team. Take the agency’s recommendation as one proof point and continue to discern and filter yourself.

Discern Their Fit

Along with evaluating their character and competency, you’ll be simultaneously getting to know their giftings, strengths, and personality to see if they’ll be a good fit with your leadership, your team, and your ministry.

Role, Strengths, Weaknesses: Get to know a recruit’s strengths and weaknesses and think through what potential role they play on your team or ministry. Find giftings that are generally complementary to your leadership and your team. For example, if you have no administratively gifted people on your team and need that help, try to find those that might have that gifting. Other than just asking questions, helpful tools to discern giftings and aptitudes include spiritual gifts inventories (like this one from Robert Clinton), Clifton Strengths, enneagram, etc. in order to get a generalized view into what their strengths and weaknesses might be. As weaknesses surface, also factor them into your team makeup to see if there’s any glaring deficiencies on your team as a whole.

Responsive to your leadership: See if the potential recruit is a person who is responsive to your style of leadership. For example, if you are a hands off type of leader that expects a lot of self initiative and the recruit is a person that needs more directive and detailed leadership, that is an aspect to consider. Or, a family might have reservations being led by a single person. Perhaps another person on your team could help provide some more leadership, but ultimately you want to make sure they are willing to submit to your leadership decisions and work with your style.

Look for diversity / variety on your team: Although you’re looking for the potential recruit to be responsive to your leadership, you also want to value and look for diversity and variety on your team. Recruiting a team that all thinks and acts like you means that you will lack perspectives and giftings that could help your team to thrive or be effective on the field.

General chemistry: How is the general chemistry between this person and you and your team? Learn about their hobbies, values, family of origin, lifestyle, etc. These might not be make or break issues but it’s good to be aware of where there might be friction points. 

Let teammates or others you trust interact with them: Lastly, let your teammates or those you trust interact with the potential recruits! As the TL, you’ll likely drive the process of getting to know them, but try and set up times for teammates to get to know their potential future teammates and solicit feedback from them about the recruit. Your experience may vary, but because adding a new teammate is such an impactful event, we ask that all of our current teammates have consensus with adding them before we make a formal invite. Adding a new teammate at the disapproval of a current teammate is like one step forward and five steps back.

Pray, fast, and ask the Lord: Selection is a critical component of discipleship, as we see from Robert Coleman’s Master Plan of Evangelism. And a huge aspect of selection is hearing from the Lord. We can see Jesus model this for us in the choosing of the 12:

In these days he went out to the mountain to pray, and all night he continued in prayer to God. And when day came, he called his disciples and chose from them twelve, whom he named apostles. (Luke 6:12-13)

We set time aside to pray and fast all throughout the process of considering a recruit, and ask the recruit and our current teammates to do so as well. Don’t skip this step! There are few decisions as impactful on a team as who you recruit, so spend the necessary time to bring recruits through the process and have clarity from the Lord.

Provide Clear Next Steps and Process Overview

At each point of the process, you want to provide clear expectations and next steps as much as possible to the recruit. A next step could include praying and processing what they’ve learned, talking to a teammate, taking a vision trip, or inviting them to a ministry or team event. Remember that this is a weighty decision for their lives and calling, so clarity is kindness.

If you’re serious about having them enter the recruiting process to potentially join your team, give them a clear expectation of the process and timeline. A simple one-page document outlining this can be very helpful. Also make it clear to them that you’re inviting them to start the recruiting process, which is different from an invitation to join the team!

Work together with your sending agency in terms of assessments and other logistical aspects. As the TL you will probably drive more of the personal connection and discernment parts, as well as connecting them to the right people in your agency.

Once you’ve had the initial conversations and done the relevant assessments and evaluations, we’d strongly recommend that the recruit comes on a vision trip for at least a week if possible. Interacting with them in-person and with the team is completely different than on Zoom calls. And allowing them to engage with the culture, people, and environment of your field is a critical piece of the discernment process, for both you them. Some recruits that we thought were slam-dunks came on vision trips and felt strongly from the Lord or personally that Thailand wasn’t a good fit – which is way better to know before they join the team than after!

Make A Compelling Ask

Lastly, after you’ve gotten to know them, gone through all the necessary assessments and meetings, discussed with your team, and prayed and listened to the Lord, if you still feel that they are a good fit for your team, make a clear and compelling ask! “We feel like you could be a great fit on our team and we’d love for you to join us. We’d like to invite you to join our team! Take some time to pray and consult others and let us know in the next 1-2 weeks.” If possible, try to make the occasion special through a nice meal or a gift! In all likelihood, unless they are also looking at other teams, by the time you’re ready to make an ask they are probably ready and expectant to join.

Conclusion

Recruiting is much more of an art of discernment than a scientific process, but hopefully the guidelines above give you a grid of what to think and work through in recruiting someone to your team. As a TL, there will be different seasons where recruiting may take up a lot of your time versus other seasons when it’s quieter. As you pray and plan for the future of your team, consider the resources you have – your people! – and whether you need to add more. The onramp for a recruit from when you get to know them to when they are on your team, through language and culture, and contributing as a teammate is VERY long, potentially multiple months or years depending on language learning. Even if you don’t think you need a teammate today, be open to casting vision broadly and seeing who God might bring in front of you! Remember, recruiting leaders will almost always help to multiply your team, ministry, and impact.

To bring the soup terrine story to its conclusion, this couple that first gifted us the soup terrine now leads one of the new teams in Thailand after our team expansion in 2020, and are some of our closest friends in the world. The night of Jenn’s seizure, when they heard what was happening, they immediately booked flights to be with us in the hospital without even asking me first. After 10 years on the field, our relationship with them has gone far beyond ministry teammates.

Our prayer is that the Lord would provide teammates, partners, and friends of this quality on your teams!

Questions for Reflection

• How much do you prioritize recruiting and casting vision as a key responsibility for a leader and why? How high of a priority should recruiting be for you in this next season?
• What areas of the recruiting process do you feel confident in? What areas do you feel less confident in? What can you do to improve in those areas or invite others to help?
• Do you have other potential leaders on your team that you can develop or rely on?
• Are there any specific roles or giftings that you feel that your team has a need for?
• Do you have networks of potential goers that you can recruit from? Is there someone you know from your home context that can advocate for your team and need, and find potential leads for you?
• How many leaders and teams could potentially be needed to fulfill the vision God has called you to?

One of the responsibilities of a Team Leader is to recruit the right teammates onto your team. We’re often asked many questions around the area of recruiting, including:

“How do I know if someone’s right for my team?”
“How do I cast compelling vision for someone to join?”
“Should I prioritize role fit, gifting, or character?”

We hope to answer these questions and more to help you figure out the process of recruiting and building a thriving team overseas! In part 1, we’ll address the overall process of recruiting, and more of the front end activities to find potential recruits. In part 2, we’ll talk about how to filter for the right teammates and discern their fit on your team, as well as how to close the deal and invite them to your team!

The Legendary Soup Terrine

When we first were preparing to launch, Jenn and I [Steven] were the team leaders and about to get married but everyone else on our team was single at the time. We knew for our relational thriving that it’d be important to recruit another married couple on the team. We also needed some teammates that were administratively gifted to help us navigate all the needs on the field.

One couple in particular seemed to fit the bill. The wife had been in a year-long development cohort at our church with Jenn and had developed a good friendship with her. This couple were looking to launch overseas but had several other invites from way more established and impressive team leaders than our extremely inexperienced selves.

We invited them to start the process, shared our vision with them, and even brought them on a vision trip to Thailand (one month before our wedding – much to Jenn’s displeasure as she tried to plan our wedding). And then we formally invited them to join our team, asking that they would give us a response in two weeks.

After two weeks, they asked us to come over to their apartment to talk about their decision. By then, they had already gone on another vision trip to visit another team and had three other very good options on the table. As we pulled into the parking lot, Jenn and I were sure that we were going into a breakup conversation and that they would tell us they were joining another shinier, more impressive team. “Sorry, it’s not you, it’s me!”

We trudged up to their apartment and had an hour and a half of small talk and catching up. Inside, I thought, “Just rip the bandaid off already and tell us you’re not joining!”

Finally, they said, “we have an early wedding present for you!” And brought out an enormous cardboard box that could have fit a person inside of it. As we tentatively opened it, there were more boxes and more newspaper wrapping. Finally, we opened the last box, and inside was a large soup terrine like the one in the picture below.

As I opened the soup terrine, there was a small folded up piece of paper with the text “เราอยู่ข้างใน” – of course I had no idea what this meant. And in 4 point size font in the bottom corner, the translation: _{(we’re in!!!!!!)}

Jenn immediately burst into tears as I gave a huge sigh of relief. We had new teammates! 

Funny enough, three years later, we found out the Thai was completely wrong, and translated more to something like “we’re inside [the box]” but that just makes it funnier. As we recruited more teammates or current teammates got married, the soup terrine was gifted to 5 more couples over the next 10 years! And of course, no one has any use for it and it refuses to fit in any normal cabinet. It’s simultaneously an annoyance and a heart-warming reminder of how God has blessed our team not only with great teammates, but life-long friends.

Recruiting is (kind of) Like Dating

When you’re looking for a new job in the for-profit world, many times there’s an application and one or two interviews before you start at a new job. That’s not very much to figure out if someone is a good fit at a new job. But there’s always the option of firing them if they don’t fit!

Recruiting someone to an overseas missions team is very different from hiring for a job. In many ways, it’s more akin to dating than hiring! Unlike marriage, being a part of a missions team isn’t “until death do us part.” But it takes a lot of momentum and cost for a new teammate to go through a process of preparing, selling everything, saying goodbyes, and transitioning to the field. And it takes the team leader and the team a lot of energy to welcome a new teammate and go through another round of Team Formation (forming-storming-norming-performing) with every new teammate. Just one teammate that is not well prepared, relationally difficult, or a bad fit can cause a ton of sideways energy on an otherwise healthy and effective team, or in the worst-case scenario, cause enough carnage to send the whole team home. We unfortunately know more than a few stories of friends that were on teams like these.

At the same time, it’s critical that a team leader knows how to identify, discern, and compellingly invite new teammates to the field. For one, there’s so much turnover and attrition on missions teams for various reasons like unstable visas, health emergencies, or unavoidable circumstances – though hopefully not for team conflict or character reasons if a team leader does a good job recruiting the right people. Secondly, the vision that God has given you should outpace your own ability to see it to completion! That requires recruiting leaders and teammates to either add to your team, or to help expand and multiply to start new teams that own a piece of that vision.

For those of you that are married or who have friends that are married, how many dates did it take to pop the question? Obviously, a recruiting process can’t be that robust. But we’d encourage team leaders to take recruiting as a process, and not just a one-and-done event.

In our time as team leaders, we’ve onboarded 20 new teammates, had 30+ go through our recruiting process, and had initial vision casting conversations with 75+ people. Below are some of the guidelines and lessons we’ve learned in the process of recruiting new teammates to overseas work.

Recruiting Guidelines

Always have a mindset of recruiting leaders.

If it wasn’t clear, this is a blog about leaders. In our experience, the greatest bottleneck of seeing expansion and health in your team and ministry is a lack of leaders. Our recommendation would be that every TL have someone on the team that they are developing to either replace themselves or to expand to a new team. Part of that is redundancy if you have to leave the field, but it is also the potential to grow into new opportunities that the Lord provides. Even if you feel that your team is “full,” always be willing and open to receive more leader-type people.

Connect with networks to recruit from.

In order to even begin recruiting and casting vision, you need a pool of potential goers to recruit from. Many times, being a part of a missions agency will provide that pool. Find local churches that are passionate about deploying goers, or keep an eye out for other missions-related networks like conferences or prayer groups. Having a home-side advocate keep an eye out for potential recruits can be a huge help.

Cast vision broadly and specifically.

Cast vision broadly to anyone who will hear, but also cast vision specifically to the audience you’re speaking to. When you meet potential goers that could join your team, cast vision broadly! As a leader, you should always be casting compelling vision for the need and opportunity in your ministry to anyone who will listen – they may end up being interested as a teammate, or a supporter or advocate.

Sometimes casting vision will be to a group of people, and other times it will be 1-on-1. Try to shape your vision casting to your audience. You want to be a “sniper” not a “shotgun” in your vision casting; cast vision to the desire you hear in them when they share (e.g. impact, purpose, community, etc.). What does the person you’re talking to value in a team or ministry opportunity?

In order to cast vision specifically, listen well and ask good questions:

• How did you come to start following Jesus?
• How did you get involved or feel a call to missions?
• Where have you felt God has been leading you recently?
• What types of spiritual gifts or strengths do you have?
• How has your experience been in preparing to go overseas?
• What passions do you feel like God has given you? (What makes you “pound the table?”)

Listen well to how they answer these types of questions, and craft your vision casting to their passions and values. Listening to what they value also helps you to discern their fit on your team.

Ways to Cast Vision

How do you cast vision? Here are a couple of methods:

From the Word.

It’s always good to have a few verses that are your key convictions for the vision God has given you for your ministry. Many times, these Scriptural convictions could be shared by the other person. Some of our go-to verses are Matthew 28:18-20, Revelation 7:9-10, Matthew 24:14, Acts 19:10, Psalm 2, and Isaiah 45 among many others.

Sharing About the Need of the People and Place.

Hudson Taylor would constantly write and speak about the need among China’s 350 million people without the gospel. In his 54 years of ministry in China, he ended up mobilizing nearly 800 long-term workers to China’s Millions and influencing countless others to go. Is recruiting important? Hudson Taylor seemed to think so. In that 54 years, he took 10 round trips from the West to China and back, totaling 11 years(!) on a ship, with his 11th and final trip at age 73, which ended up as a one-way trip as he died in China in 1905. 

For your ministry vision, how many people don’t have access to the gospel? What are the spiritual needs among your people (addiction, spiritual bondage, social issues)?

What is God doing among this people and place? Tell stories of God answering prayers, people coming to faith, critical events that open doors to the gospel.

Describing the Role You Envision Them Playing.

Many people can get easily excited about the need and opportunity in most places among the unreached, but what they really want to know is – what’s my role in it? How can I make an impact in that? Cast vision about the role you could see them playing on the team and in the ministry – how do their gifts and values align with what your team is doing and what God is doing? Again, this requires listening to them well first.

Lastly, let your own passion and conviction come out when you cast vision. God has called you to give your life to see the gospel go forward among the unreached. Whether it’s a verse, or a story, or an experience that moved your heart to say yes to God, let that come out! People are drawn to the passion and emotion that a leader expresses when sharing about their vision.

Now that you have a decent pool of potential recruits that are interested in your team, it’s time to focus on making sure they’re the right quality and fit for your team. More in part 2!

Part 1 – Leadership Foundations Overview

Part 2 – Why are leaders needed?

Part 3 – How do I discern if I’m a leader?

Part 4 – How do I develop as a leader?

In Part 4, we talked about different ways that you can develop on your pathway towards becoming a team leader. One of the most important aspects of that is forming a personal development plan, or PDP. It’s critical for your own development as a leader, and it’s also important that leaders know how to develop other people.

Develop Towards Maturity

We’ve come back to Ephesians 4:11 a few times in this blog, and we think it also speaks to personal development.

And he gave the apostles, the prophets, the evangelists, the shepherds and teachers, to equip the saints for the work of ministry, for building up the body of Christ, until we all attain to the unity of the faith and of the knowledge of the Son of God, to mature manhood, to the measure of the stature of the fullness of Christ… we are to grow up in every way into him who is the head, into Christ, from whom the whole body, joined and held together by every joint with which it is equipped, when each part is working properly, makes the body grow so that it builds itself up in love.

Ephesians 4:11-16

One of the main goals that Christ has in giving leadership giftings to the church in verse 11 is to equip the saints for the work of ministry, which will lead to the building up of the body of Christ. But in addition to that, there’s a goal for each of us to grow towards maturity and fullness and to grow up in every way into Christ. Leaders equip, not just for the sake of the ministry, but to develop those they lead into being more like Jesus.

One quick note on the difference between learning and developing. Leaders should be constantly learning and gathering knowledge and wisdom that will help them to lead well. But development happens when you actually have progression in who you are as a person and as a leader – whether in character, giftings, or competencies. I might learn a fact or an idea from a book I read, but until I can apply it, until I can internalize it, use it, and it actually affects how I live and lead in Christ-like maturity, it’s a fact that I learn and not something that I’ve developed in.

How to Form a PDP

In this post, we’ll walk through how to form a personal development plan, either for yourself or with someone you lead. In order to form a development plan that’s effective, we do a personal evaluation on different areas of our lives, ministry, and leadership. This is the personal evaluation form that we use on our team annually, and from this evaluation we can form a PDP.

As we’ve noted in other posts, we believe the inner spiritual life and character components hold more importance than skills or even giftings. When forming a personal development plan, we try to focus on one character / abiding aspect and one competency / skill / gifting. Any more than 1-2 things and you end up not really progressing in anything – it’s a principle of focus, in development and pretty much everything else.

Many people tend to think you need to develop primarily in weaknesses, and it’s true that sometimes addressing a weakness is important because it’s a core character issue or competency that you need to have. But development plans can be really great to help you grow in your strengths and giftings as well.

Personal Evaluation

We made this personal evaluation form during our first term in Thailand and have tweaked it over time. It’s split into 4 sections:

1) Abiding, Spiritual Walk, Character, and Attitude
2) Cross-Cultural Adaptation
3) Personal Time and Work Management
4) Ministry Skills

There’s an additional leadership evaluation for those in leadership positions on our team. To create this evaluation, we looked at various biblical frameworks like 1 Timothy 3 and Titus 1, as well as personal review and evaluation processes from churches, ministries, and professional development sources. Lastly, the ministry skills section would depend on your team’s ministry approach, so ours reflects a ‘Be Barnabas’ CPM focus.

In each section, you’ll evaluate yourself in the various aspects. Then, at the end of each section, you’ll give open-ended responses to what in the section was a primary area(s) of strength, primary area(s) of weakness, primary area of growth + development, and other comments. This allows the person doing the self-evaluation to draw out the important points in each section. At the end, you’ll take all the information together and form a PDP.

Below, we’ll have screenshots of the evaluative categories for each section and I’ll provide a few comments about it. The entire PDF form of the self-evaluation is attached at the end.

Abiding, Spiritual Walk, Character, and Attitude

In our experience, pretty much all of these things are critically important to either an individual goer’s health on the field or how they affect the team. If we were to highlight perhaps the top risk 5 areas that, if unresolved, could send your people home from the field, we would emphasize: abiding, humility, freedom from bondages, health in singleness / marriage, and living out of identity. Each of these is a huge topic, and there are a variety of resources that exist to help a goer develop in health and freedom before and during their time on the field. If there’s any of these areas (or any of the following sections) that you have specific questions about how to address, please let us know at contact@missionsleaders.com. We’d be happy to help consult!

Cross-Cultural Adaptation

These are aspects of cross cultural adaptation that are particularly important in the first 1-2 terms. For your first term of 2-3 years, the first two sections – abiding and health, language and culture – are the main goal. We had a very experienced missions leader give us great expectations and advice before launching that has remained true and that we’ve also set as an expectation for teammates that we transition onto the field. He told us, it can take up to 7 years on the field on average for goers to even begin doing the right things to pursue CPMs. If at the end of your first term of 2-3 years, you are loving Jesus, healthy in your marriage or singleness, have learned some language, and have even a few local relationships – that is great success.

It reframed success in the first few years for us, because with all of our passion and urgency and emphasis on seeing multiplying movements among the unreached, we can sometimes be a little over-enthusiastic in starting the ministry and not setting good foundations of health, language, and cultural adaptation.

After the early season of focusing on language and culture, when you start getting more into the ministry, the ministry skills and spiritual gifts will probably begin to take precedence over the cross cultural parts.

Personal Time + Work Management

For us, this section tends to be the least prioritized compared to the other sections, unless there’s a glaring weakness in a person’s reliability as a teammate and co-worker. Many of these are what would be called ‘permission to play’ type of requirements – good teammates need to embody these basic aspects in order to be effective contributors to the team and the ministry, and healthy in their own rhythms. Sometimes, missions teams can recruit people right out of college who haven’t been in a working environment before. This can lead to some misunderstanding or entitlement to think that support raising or being in ministry means you don’t have to come to meetings prepared and on time, communicate in a timely manner, or report to your supervisor. So this section helps us as leaders and them as teammates know that these things are expected.

Ministry Skills

As explained in the screenshot, this section is a bit different from the previous 3. Because we believe that there are a variety of giftings and skills within each teammate, we aren’t necessarily claiming that every teammate needs to be excellent at every ministry skill. Instead, we have a scale from basic awareness to expert, defined above in the screenshot.

There should be basic competency in some of the areas that every teammate needs to engage in ministry. For example, since our team focuses on training local partners to make disciples, every teammate is expected to be able to give the basic training, as it is the bread and butter of what we do. But some teammates are more proficient or gifted at training and they might get more opportunities to exercise those giftings, whereas some other teammates may be less proficient, and get to specialize in some other areas. How much you specialize depends on how your team is built and what stage of ministry you’re in, among other things. Generally, in the first 2 years of ministry, everyone on the team tries their hand at doing everything so that they can all obtain some basic competency in each area and explore where God has gifted them. Every year, we’ll continue to do personal evaluations and PDPs, and ask the question – where do you feel the Holy Spirit is asking you to focus your giftings and contribution? We’ll also do this in conjunction with a ‘SHAPE’ retreat (Spiritual Gifts, Heart, Aptitudes, Personality, Experience) where we look at the different giftings and skills on a team to allow people to specialize and synergize as a team.

We’ll have a future post on how to do a SHAPE retreat and one on spiritual gifts. But as it pertains to personal development, spiritual gifts are a critical aspect! They are gifts that Jesus himself gave to you through the Holy Spirit to edify the body and expand the Kingdom. As leaders, identifying, developing, and using those gifts personally and on our team results in Spirit empowered ministry!

Leadership Evaluation

The last section would be only for those in a leadership position on our team – team leaders or sub-team leaders. Our definition of a leader is a man or woman who receives vision from God to influence the people of God towards the purposes of God, and we tried to help our leaders evaluate those aspects in this self-evaluation.

_______

When filling out a personal evaluation, people tend to fall into one of two pitfalls – either greatly overestimate themselves and pretend that they’re good to perfect in every area, or to underestimate themselves with either a low view of themselves or fake humility. Although it’s important for leaders to be able to give feedback into a teammate’s development, personal development has to be personal. Our belief is that a PDP formed through honest self evaluation and personal buy-in will be much more effective than leader directive PDPs. So this evaluation allows each teammate to be honest with themselves about where they are strong and weak, where they can grow, and how they can develop. And, it allows leaders an opportunity to give feedback and come alongside those they’re trying to help to develop.

Here is the link to the full evaluation:

Creating a PDP

Now that we’ve done the hard work of personal evaluation and trying to draw some highlights out of each section, we can go ahead and form the personal development plan from what we’ve learned in the evaluation. Forming a PDP is much more of an art than a skill, so below we’ve provided a basic guideline for how to form one. But again, there has to be personal buy-in for your PDP. If the topic you choose or the plan you create isn’t something that you’re personally invested in and driven to pursue, it’s an unhelpful PDP. Create a plan that you want to jump into!

1. Analyze your results. Take a step back and analyze the results of the personal evaluation as a whole. Overall, where are you strong and weak? What surprised you about your answers? Did anything upset you or make you anxious? Your emotions, positive or negative, or feelings of anxiety could be revealing that there’s a deeper heart issue surrounding that topic and that you might need to give it some attention.

2. Self-examine to try and get to the heart of the issue. This applies mainly for character and heart issues. For a development plan to really work, you need to target the aspect you want to work on as directly as you can. That means not just fixing an external behavior that is weak, but also understanding the root of our issues. Otherwise, all we are doing is behavior modification. For skills and competency issues, there may be an underlying insecurity that is at the heart of it (e.g. I’m poor at training because I’m insecure about what people think about me), but for the most part, skills just need to be developed through learning and practice. But for many character / heart issues, we want to ask some questions. What is at the root? Why is this a recurring issue? What keeps me from growing in this? 
   
   For example, if I marked myself as weak in “submissive to leadership”, I could just make a development plan that says “do what my leader tells me to do.” But that’s behavior management and my heart isn’t really impacted. I have to look at the root. Why is submission difficult for me? Maybe I don’t really respect my leader and think I know better than them. Maybe I think I’m a better leader than they are and the actual issue I need to work on is pride. Whatever the root reason is, that’s what you want to create a plan around.

3. Pray and ask God what He wants you to work on and how. Even with our PDP results, we still are going to have a biased view of ourselves. The only one who truly knows where we need to grow is Jesus, so ask Him to search your heart and reveal areas that need to be developed. Pray and ask God, where do you want me to focus on? How do you want me to grow? Who or what have you put into my life to help me develop? 

4. Form the development plan. 
   
   Again, pick no more than 1 character / heart issue and 1 skill / gifting / competency for your PDP. Any more and we tend to lose focus. Just picking 1, preferably the character / heart issue, is totally fine!
   
   Once you know what area to focus on, think of some resources, mentors / coaches, or opportunities that you could use that would help you grow. It could be a book, article, podcast, class, or person who is strong in this area that you would spend time and learn from – whatever way helps you to learn best. One of the most effective development plans is simply to do a word or topical study over the area that you’re wanting to grow in – Holy Spirit, spiritual gifts, humility, etc.
   
   Consider a head / heart / hands grid: head knowledge helps you understand what you’re trying to develop in. But head knowledge alone isn’t enough to help a person change and develop. Heart development gives you the why and an emotional connection. Hands helps you to apply the things you’ve learned.
   
   Continuing with the submission to leadership example, I might do a Bible study on Biblical submission and how Jesus exhibits this. For heart, I might set aside some time to consistently pray for greater humility – and to repent of my pride. For hands, I might consistently pray for my leader, or in my one-on-one meetings with them, ask them how I’ve been doing in the area of submission and if there’s anything I can do to improve.
   
5. Set a consistent and achievable rhythm for which you can be kept accountable over a 6-12 month time period. Try to think of an end point that answers – how will you know you’ve achieved your goals? What do you want to see happen? How can you break down your plan in month-long objectives or pieces?
   
   The above PDP put into consistent rhythms might look like:
   
   – First 3 months: topical Bible study on Biblical submission
   – Monthly: during Day of Prayer, set aside time to self-evaluate my heart and pray for humility; set aside time to pray for my leader.
   – Monthly: check in with my leader and ask them how I’m doing in this area and how to improve
   
6. Get feedback on your PDP from your leader. In our team process, our teammates will be notified at the end of the year that it’s time for the annual personal evaluation, PDP formation, and review with their leader. They’ll be given 2 weeks to fill out the personal evaluation and send it to their leader, and then take a first stab at forming their PDP, knowing that their review meeting with their leader might change that PDP.
   
   Be humble to receive feedback from your leader and be willing to tweak it. Many times, our leaders might have insight into blind spots that we have, things that we aren’t aware of that are negatively affecting the ministry, our team, or even ourselves. In our experience of leading people through PDP formation, either we agree pretty heavily on the topic and might just give some feedback on the elements of the PDP, or if there’s an area that we bring up that our teammate hasn’t considered, we’ll find a middle ground and make both those topics (ours and theirs) the 2 aspects of their PDP.
   
   Since we’ve done this process for several years with 12+ teammates and coached our leaders in how to lead their people through this process, we’ve been able to walk through a multitude of topics for personal development, including humility, perfectionism, anger and unforgiveness, executive presence, training and coaching, communication, self-awareness, leadership, among other things. We’re working on gathering all those development plans that can be used as example PDPs, and when we’re done we’ll post it here!
   
7. Work your plan and have accountability towards working on your plan. If you have a regular one-on-one with a leader or mentor (preferably on a monthly rhythm), that’s a great time for them to check in and make sure you’re accountable to your development plan and give you feedback in that area. It can be as simple as them asking, ‘how did you do with your PDP goals last month, and what are your PDP goals for this upcoming month?’

Walking Others through Forming a PDP

Lastly, we’ll just provide a few tips for current TLs who might be walking their teammates through this process and how to give constructive feedback well. Sometimes, this personal evaluation and review process can be a good opportunity to give feedback into a topic that can be challenging to talk about.

Pray and prepare beforehand. As much as we might want to control people’s development, only God can grow his sheep. Ask God how he wants to develop this person and for him to give you encouraging and truthful words that can spur them on. Make sure you’re surrendering any of your own bias or selfish motivations that you might have for bringing an issue up – is it truly what the Lord wants for their good and their development or just so that I can have an easier time leading? Think through and have concrete examples of areas you have seen this person in their strengths and in their weaknesses. Have bible verses that speak to the standards that you want to exhort your teammate towards.

Start by asking questions. It’s best if they’re able to self-evaluate these issues as opposed to hearing critical feedback right out the gate. What did you think about your self-assessment? Did you see any trends? Did anything surprise / encourage / discourage you? Ideally, they will self-identify. If they don’t bring up the topic that you are wanting to discuss, ask some more probing questions around the topic. Did you have any thoughts specifically about this topic? How would you rate yourself on this?

Seek to encourage as much as possible, but also don’t hesitate to speak truthfully. A basic tenet for difficult feedback is an ‘encouragement sandwich’ – encourage, give feedback, and end by encouraging again. Remind them that you are truly for their good and desire to see them grow and enjoy more of Jesus. We may want to spare someone’s feelings by avoiding hard topics, but your goal is to help them identify blind spots in areas they may need to grow in. If they’re not able to self-identify what the issue is, then give feedback as kindly but as clearly as possible, with clear examples of what is expected (even biblically), what has happened (with concrete examples), and where you’d like them to grow and develop. As leaders, we want to spur our people on and encourage them to mature into becoming more like Jesus and to operate in the ways God has created them.

A PDP can be one of the most effective tools that leaders can have for their own development and to help others grow as well. Many times, with the huge backlog of responsibilities and spinning plates that a leader has, personal development can be left to the side. But without proactive development, we’ll find ourselves perpetually at a deficit of having the knowledge or skills for how to lead, or worse and more likely, not dealing with the heart issues and obstacles that keep us from living out the fullness of who Jesus has created us to be. It takes time investment, hard conversations, and hard work, but seeing yourself and your teammates grow into maturity and fullness of Christ will be one of the most rewarding and impactful things that you will do as a leader!

If there’s any specific questions or need for consultation on how to form a PDP for yourself or a teammate, please don’t hesitate to reach out to us at contact@missionsleaders.com. We’d love to help you!

Team conflict on the field is a fact of life. Many studies of missionary field teams have found that “disagreements with other missionaries” is one of the top reasons for preventable missionary attrition. Because team leaders bear the responsibility for the health and thriving of their team, we need to be prepared to face and help resolve conflict as proactively as possible. When conflict is managed poorly, we put ourselves and our teams at risk. At best, time and emotional energy are consumed by escalating conflicts and at worst, people leave the field prematurely. But if conflict is managed well and if expectations are healthy, then these moments of disagreement can become opportunities to imitate Christ, to grow toward one another, and to develop deeper trust on your team! 

I personally dislike conflict and become very anxious at relational disharmony. I wouldn’t say I am particularly good at shepherding either. So when we launched, I prayed often for God to quell dissent and to bring our team unity and peace. While I have seen him answer that prayer many times, that unfortunately did not stop our team of 13 from experiencing conflict with one another. Many times Steven and I were required to mediate, lead, and help our people live at peace with one another. It has never been easy and we made a lot of mistakes, but over time, we have learned some skills and expectations that have helped us to navigate and resolve conflict well.

God’s Heart For Unity

In John 17, Jesus prays for those who will believe (that’s us!), that we would be one with each other and in Christ. In verse 23, Jesus says that the result of such unity would be that the world would know that the Father sent the Son and also they would see the love of Christ for them! Even though it might feel easier to avoid dealing with team conflict in the moment, it is good for us to remember that God’s heart is for us to be one with each other. Out of our obedience and love for Christ, let us continue to engage with and try to understand one another, even if it means stepping into uncomfortable and difficult discussions.

What Do People Conflict About? 

To be a healthy team does NOT mean that there is an absence of conflict. In fact, the absence of conflict might be a warning sign that people aren’t actually saying what they mean. It is natural for sinful people to clash, and even moreso when experiencing cultural stress and transition! However, conflict can be a powerful tool when approached rightly. These are times when people are most honest and vulnerable with one another, and healthy resolution can actually strengthen our teams as we seek to love each other like Christ! 

In our experience, the majority of conflicts we have dealt with revolve around missed expectations and miscommunication over “small” things. Roommate conflict, where to live, how money is spent, what to do about Christmas, the list goes on and on. Because these topics don’t feel weighty, we tend to push them aside or not take the time to reach full resolution. That’s when we miscommunicate. 

We have a tendency to assume that the other person understands our perspective. But what we often tell our teammates is – no one can read your mind! Good communication is a multi-step process.

What we say is filtered through our values, experiences, personality, and emotions which another person may not understand. And when that person takes in information from us, they are also filtering through their values, experiences, personality, and emotions.

Here’s a quick tip for leaders as you make decisions for your teams. In our experience, the topics that inspire the most pushback from team members are ones that make them feel like their personal lives are being challenged. Things like suggestions on how people should spend their time, parenting styles, or money may require more delicate communication. 

One of the most surprising conflict areas on our team was our team fellowship times that we had once a month. It was meant to be a time to have worship, fellowship, maybe a quick Bible study or encouragement, and have some fun as a team by playing games or watching a movie together. Once a month! To us as leaders, it felt like such a low-risk activity that everyone would be excited to be a part of.

To our amazement (and, confession, with some eye rolling), everybody had opinions and missed expectations about our team fellowship time. People didn’t like what food was chosen or how much money was spent on it, some people didn’t really want to have Bible study time, some people didn’t like games and felt alienated when we started playing games, some people had opinions about the movies we would watch, some didn’t like the worship songs that were picked. Everyone was filtering their expectation of team fellowship around their lens and preferences, and because we as leaders had assumed it was a low-hanging fruit activity, we never got to a point of clarity about what people wanted or hearing feedback from them. We had to have several different low-level conflict resolution conversations, either with groups of people or individuals, to resolve the misunderstandings or manage expectations correctly. None of those topics – food, fun, songs, etc. – were really a big deal at the end of the day. But because of the missed expectations from multiple people in multiple areas, team fellowship ended up being one of the more anxious and difficult things that we did. After resolving conflicts and communicating expectations more clearly to our team, it became one of the favorite parts of team life. We couldn’t get people to leave our apartment! Steven, because he is an old person that doesn’t like fun, would literally have to tap out at 1am to go to sleep while people kept hanging out!

Although we have found that many small conflicts stem from missed expectations, cultural differences, and miscommunications, sometimes conflicts do have more serious roots where deep values or personalities clash. In these cases, more time and care will need to be taken, and you might consider a more formal mediation process. Below, I’ll break down the process for how to engage in these more serious conflict resolution situations. This process works for situations where you are personally in conflict with someone, or if you are mediating conflict for people on your team.

When to Engage v. Letting Things Go

In Proverbs, Solomon instructs us that “A man’s wisdom gives him patience, it is to his glory to overlook an offense.“

In Romans, Paul instructs the church, “If it is possible, as far as it depends on you, live at peace with everyone.” In general, if we are able to have peace in our heart towards our teammates and co-workers, then we should try our best to avoid conflict. Not only that, the Bible says that overlooking offense is to our glory. However, why does Paul say the phrase, “if it is possible?” Are there times when it is not possible to live at peace? 

In those situations, when trying to work with a difficult person, rather than write them off as peace destroyers, I believe the most loving thing we can do is engage them in order to try and reach a point of understanding. 

When should you take action to clear the air? Here is a list of situations where you might consider having a crucial conversation: 

• The Spirit calls you to engage with a brother or sister directly.
• If someone is living in some sort of sin or operating under misunderstandings that need to be corrected. 
• Something a brother or sister is doing is impacting themselves, the ministry, or the team in adverse ways. 
• If you are not able to experience peace or work with this person without bitterness for more than 24 hours. If you pass that 24 hour mark without resolution, then bitterness often festers in the form of telling ourselves untrue stories or escalating behaviors. Although it’s uncomfortable, if a conflict resolution conversation needs to happen, it’s always easier to do it earlier rather than later.

Before you Engage: 

In our experience, entering into conflict unprepared is often a recipe for disaster. As tensions rise, so do the heat of our emotions, and we become less gracious and clear in our communication. However, the goal of a conflict is not to win or to make another person feel bad. Our objective, as members of the body of Christ, should be for the restoration of our brother or sister and for peace.

If you need to have a crucial conversation with a teammate, take the time to examine your heart and get your facts in order. Ask yourself these questions: 

• What is the story I am telling myself? Is it true? 
• What are my emotions when I consider the situation? When I consider the person? 
• What is the situation from this person’s perspective? Is it true? 
• What do I want this person to know? Why?
• Do I need to ask for forgiveness? Do I need to forgive them? 
• Am I just trying to win? Or am I trying to help my brother/sister? 
• After all this reflection, do I still need to talk to them? 

Ground Rules for Engaging Each Other

It is very important to understand that the goal of a conflict or a crucial conversation is NOT to win or to punish. At the end of the day, you are on the same team and your goal is to help reach a point of peace, mutual understanding, and to help one another grow in the process. You are trying to get on the same page and to find ways to resolve and ensure that similar misunderstandings don’t happen again. Here are some tips for how to engage in a crucial conversation: 

• Pray – Pray often for the Spirit to be with everyone involved and to soften hearts to hear the truth. 
• Check your heart – Am I humble and ready to engage with love and a desire to reach resolution? Am I willing to be wrong? 
• Set a time – If you are wanting to bring something up, set a time where both parties understand the goal is to hash out the conflict. Nobody likes to be blindsided. 
• Make it your aim to listen – So often when we feel offended, we want to get everything off our chest. However, there are always multiple sides to a story, and it’s important that you are ready and able to hear the other person’s perspective.
• Allow for emotions – Team conflict can be very emotional. As much as is possible, don’t scorn the emotions people might be feeling, but allow everyone to express themselves safely. 
• Ask questions – Look for clarity if there is something you do not understand. Do not let underlying assumptions lie when there is an opportunity to clear things up. A helpful question / statement to pursue clarity would be to summarize what the other person says with the statement, “what I heard you say was…am I correct?” or to conversely ask, “what did you hear me say?”
• Use “I” statements – Refrain from making accusations. Instead of telling someone “you forgot my birthday”, reframe to speak in the first person. “I felt hurt when you forgot my birthday.” 
• Be willing to work towards a solution – Very seldom is a conflict truly one-sided. At the end of the day, we all usually play some sort of part. Be willing to own up to your mistakes and work towards growing and correcting your issues.

Peacemakers: The Four G’s 

There are many frameworks and processes to help guide us as we go through conflict. The one our team utilizes is called The Four G’s. Below is an abbreviated version of the process: 

1. Glorify God – In all things, we are to glorify God. How can we glorify God in the midst of conflict? Take some time to pray together and invite his Spirit to come and help you reconcile. Ask for his help to give you humble and loving hearts toward one another. 
2. Get the Log Out of Your Eye – Every conflict has two sides. Start by confessing where you have sinned, where you have offended, or where you have felt judgmental or critical. 
3. Gently Restore – Take time to share where you have been hurt by the other person, and ways they may have contributed to the conflict. The goal is to restore your brother or sister to alignment with Christ, and to help them change for the better. 
4. Go and Be Reconciled – Genuinely forgive one another and seek to continue to live as brothers/sisters. 

God has designs for conflict that extend far beyond just solving the problem. He uses conflict to build unity, to help us self-examine, and to give us opportunities to support one another and push one another toward Christ. Even though it can feel difficult, unfair, or like a waste of time to navigate conflict, we can trust that his purposes are good and higher and that he is with us as we work to love one another. It’s worth it! May God use the unity on your team as a witness for the lost in your contexts as they see your love for one another!

“My prayer is not for them alone. I pray also for those who will believe in me through their message, that all of them may be one, Father, just as you are in me and I am in you. May they also be in us so that the world may believe that you have sent me. I have given them the glory that you gave me, that they may be one as we are one— I in them and you in me—so that they may be brought to complete unity. Then the world will know that you sent me and have loved them even as you have loved me.

John 17:20-23

Resources

• Crucial Conversations by Joseph Grenny
• Dare to Lead by Brene Brown
• Humility by Andrew Murray