There are so many transitions, unknowns, and moving parts when new teams launch to the field. A Memorandum of Understanding (MOU) is a document that most missions teams have to provide clarity in the midst of those unknowns. We would define an MOU as a non-binding agreement created between two or more parties explaining how they will work together and interact with each other.

As common as MOUs are on missions teams, there’s surprisingly few examples or short articles out there to help with how to write one. But, “can you help me with how to write our team MOU?” is one of the most common questions we get from team leaders. Vision of the Possible by Daniel Sinclair is a really good book about missions teams in pioneer church planting, and has a short appendix on MOUs/VSPs that we’d recommend.

One of the agreements in our MOU was no dating in the first year. The two single guys on our initial team took that to heart… and both asked out another teammate on a date at 1 year plus 1 day. I guess they technically followed the agreement. I’m happy to report they both ended up marrying those teammates.

Why are MOUs important?

I quickly wanted to address why this document even matters and why it’s worth the time for team leaders to work through this.

1. Clear Expectations. As I mentioned above, clarity is kindness. New teammates especially are being introduced to a new country, culture, community, career all at the same time. What am I supposed to do? How am I supposed to interact? What is success every day? These are questions that every new goer faces in their early season on the field. As much as is possible, an MOU can lay down some basic foundations of clarity and expectations for your team. 
   
   For a new TL, it can feel overwhelming and difficult to write down all of these expectations. Write down what you know, and put down a ‘TBD’ in the categories that you’re not sure about yet! But provide as much clarity as you can in this document for your teammates, and then you won’t have to answer it in person that many more times.
   
2. Sets Team Culture and Values. An MOU is also one way you can write down and reinforce your team culture and values. What you talk about and what you do on your team will influence your team culture and values more than a document, but it still acts as a cornerstone for your team.
   
   How often will your team interact? What values do you want to have as a team? What’s your expectation on learning language? Many of these things can be expressed in an MOU.
   
3. Guidelines for Challenging Situations. Team conflict is a guarantee on missions teams, and some of it will certainly come out in the early season of a team forming. A team MOU is a good tool for outlining solutions to potentially challenging situations.
   
   In our experience, topics that result in conflict tend to be things in the ‘personal’ realm – vacations, parenting, travel, money, decision-making that infringes on what people think to be their own personal boundaries, etc. Teammates will mostly be willing to discuss things like team rhythms and ministry approaches with openness, but those ‘personal’ topics will get teams and team leaders in hot water. It’s important to write down some basic expectations and guidelines for how those things will be approached before you get into conflict.
   
4. Brief Summary for Outsiders. An MOU can be a good document to share with people in your team’s ecosystem that aren’t teammates. Church support teams, sending agencies, potential new recruits, etc. It will give them an idea of who you are, what you’re there to do, and how you want to interact.

How to Write an MOU

Some tips: don’t worry about perfecting the language. It’s not a legal document. This was a huge roadblock for me in trying to ‘wordsmith’ the MOU into being really professional or airtight. That’s not the purpose – write in common language that your team can understand easily and discuss.

Think of your first draft as just that – a draft. It’s not something the TL writes and then the team just agrees and signs. You want the first draft to be something your team can discuss and then incorporate their feedback into the MOU. It’s an agreement you enter into with each other, not a contract between you and your team members.

Here’s our step-by-step guide for how to write an MOU for your team.

1. Consider the requirements from your sending agency or church. If they already have staff handbooks, you don’t (and shouldn’t) need to rewrite everything that is already in there as all your staff have to adhere to that handbook anyway. If there’s additional aspects that aren’t outlined in the staff handbook, then go ahead and include that in your team MOU.

2. Consider what categories you want included in your MOU. This isn’t exhaustive, but below we’ve outlined some potential MOU categories into “core” which we’d recommend most MOUs have, and “optional” which could be added on a team-by-team basis.

Core Categories

• Purpose of this Document
• Vision and Mission Statements
• Strategy Summary / Ministry Distinctives – short summary that should refer to a Vision and Strategy Paper (VSP) or Strategy Plan
• Team and Leadership Structure – potentially including decisions that the leader reserves the right to have the final say
• Process and Requirements to Join the Team – if your staff handbook already has this, only add the parts that are unique to your team
• Preparation and Language Learning – pre-field requirements, commitment to language learning, hours and timeframe, approach
• Decision Making Process – general description of how decisions are made, potentially can cover decisions that will be by vote, consensus, consultation, and command
• Conflict Resolution
• Vacations, Home Assignments (HMA), and Travel
• Communication and Reporting
• Crises and Emergencies – basic overview that should refer to a Crisis and Contingency Plan document
• Restrictions and Recommendations – including security considerations
• How Future Changes to this MOU Can Be Made

Optional Categories

• Core Team Values
• Philosophy of Ministry
• Accountability Groups
• Expectations of the First 2 Years
• Job Descriptions and Team Roles
• Partnerships with Local Churches and Believers
• Contextualization
• Statement of Faith / Theological Distinctives
• Family / Children / Parenting – becomes very important if there are children on the team, but not necessarily beforehand
• Team Life and Lifestyle – general guidelines about team life and lifestyle
• Dating and Relationships
• Team Funds – running a team will include expenses; it’s easier to pull a regular amount from each unit and be support raised before launching to the field than to figure out finances for every gathering
• Visas / Identity

3. Read other example MOUs. Contact the other TLs that you know, or ask your sending agency for examples if they can provide them. Add categories that you might be missing.

4. Write down quick points of what you know in each category. Feel free to just copy and paste whole sections from other MOUs if it says what you want. If you’re not sure, write down ‘TBD’ or the questions you need answered in that section.

5. Let your draft sit for a while and have some informal conversations with your team or other advisors on the topics you have not yet filled in or need questions answered.

6. Take your last pass through filling out the MOU with coherent language and incorporating the feedback you’ve heard.

7. Bring your MOU draft to your teammates during a team meeting and read through it, asking for their feedback. Again it may be good to explain the purpose of the MOU is for mutual agreement, not to be ironclad against all situations or to be wielded against one another as a ‘gotcha.’

8. Incorporate your teammates’ feedback as best you can. Bring it back to them for final review. Have everyone sign and date their agreement with the MOU. Our recommendation is for new teams to set a 1-year evaluation period for the MOU because there are so many things you don’t know yet and may need to change. You could possibly edit the MOU earlier than that if needed. With future teammates, it will most likely be that they are joining an established team and simply need to read it, ask any clarifying questions, and sign it. But with your initial team (if you have one), it’s good to solicit feedback in the MOU’s creation.

9. Update the MOU as needed. Our recommendation is when there are significant team transitions – from language to ministry season, when teammates start having children, moving cities, changing platforms, changing ministry approaches – it’s a good idea to take a brief look at the MOU and see if everything still aligns or if anything needs to be added. 

Attached is an example of our original team’s MOU with some of the specifics removed, just so you can have a place to start. We have other team MOU’s that we can share as well. If you want some other example MOUs, want some guidance on how to write your MOU, or just someone to review your current MOU, please reach out at contact@missionsleaders.com. We’d be happy to help you!

Remember, as a team leader, your role is to serve your team members and help them to thrive and stay on task. Bringing clarity to some major categories through an MOU is one way you can serve them. The goal isn’t to be directive or controlling – a pushback you may receive – but to provide guardrails for your team members so they can move forward through all the unknowns.

Our first year on the field we established a rhythm of monthly team fellowships. At these fellowship times that Steven and I led, we ate together, worshipped together, and did a quick Bible study. Usually people stuck around afterwards to play board games. Seems simple enough, right?

Except that everybody had a problem with team fellowship. Some didn’t like the food. Some didn’t want to do Bible study. Some wanted more Bible study. Others said – why are we playing games when people are dying without the gospel?! Some didn’t like the game choices. With a team of 13 all storming and adjusting to a new context, there was always someone unhappy. It was frustrating that such a simple thing meant to help our team bond and fellowship was such a source of conflict and disagreement.

Fast forward 5 years to our last team retreat before we expanded into 3 teams and moved to different locations. Every part of this retreat was delegated and divvied up among the team members. Some led worship, and others facilitated prayer times. Our “fun” teammates coordinated a kickball tournament and a coffee tasting activity. Some teammates gifted at administration helped coordinate all the logistics, our teaching-gifted teammates led Bible study parts, and other shepherding-gifted teammates facilitated a time for celebration and remembrance. Steven and I kept the part that we were good at – vision casting for the future – but almost every other part of the retreat was owned and executed by our other teammates. It’s one of our most memorable, enjoyable, and fun times that we’ve had with our team. We left feeling renewed and refocused on the vision. What changed?

I believe that one of the significant reasons for the change in this team retreat, and in the thriving and multiplication of our team, was the valuing and empowering of each person’s spiritual gifts to edify the body. By delegating each part of the retreat to those that were gifted to lead it, each person had more ownership and had the opportunity to exercise their gifts. Steven and I are not fun, we can’t lead worship, we’re bad at logistics, and we’re bad at celebration. Our other teammates are not just good at these things, but gifted by the Spirit to serve others in these ways. And in seeing all the parts of the body use their gifts, our team was able to look more like the body of Christ.

Why Spiritual Gifts Matter on Teams

Just as a body, though one, has many parts, but all its many parts form one body, so it is with Christ. For we were all baptized by one Spirit so as to form one body—whether Jews or Gentiles, slave or free—and we were all given the one Spirit to drink. Even so the body is not made up of one part but of many…

1 Corinthians 12:12-14

In 1 Corinthians 12, Paul lays out some foundational truths about spiritual gifts and how we are to view the giftings in both ourselves and other people. Despite a variety of giftings, believers are one in Christ and are part of one body made of many parts. Contrary to our instincts, diversity of giftings in the body of Christ should lend itself to greater unity and mutual love and concern for one another! And when we display this type of unity on our teams, we present a powerful witness and example of Christ to the world.

Later in 1 Corinthians 14, Paul instructs the early church to seek or to “…try to excel in [spiritual gifts] that build up the church.” For many goers, moving overseas means surrendering many of the spiritual inputs that we consistently used to rely on. Our teams often become our greatest venue for spiritual development and community, and may even become the closest expression we have for church. If gifts are for the edification of the body (Ephesians 4:12-13) and Paul encourages us to seek gifts that build up the church, which is the body of Christ, then we should regularly be using our gifts in our team life.

Using Spiritual Gifts for Team Life

In the last post, Steven already mentioned how different giftings serve and supplement one another in the work of ministry and pioneering. Similarly, when spiritual gifts are turned toward edifying the body, team life can become a source of vibrant community, encouragement, and development.  

Here are some examples of different ways spiritual gifts can be harnessed on a team: 

• Helps and hospitality – A common experience for all goers is tiredness or weariness. We can often feel physically, mentally, and spiritually drained as we pour out for the people we are trying to serve. While our teammates with service oriented giftings like helps or hospitality may not be “front of room” types of people, they are supernaturally able to sense who is discouraged or is feeling need, and meet that need. Those gifted in hospitality have the unique ability to create a space where all feel welcomed, rested, and served. 
  
  I am not gifted in these types of service oriented giftings. On our team, we regularly hosted team fellowships, events, meetings, and gatherings. It feels silly to say that these were some of the times I felt most anxious or drained. Was everyone enjoying themselves? Is the house clean enough? Will I have energy to clean afterwards? But by God’s grace, many of our teammates were gifted these ways. Without being asked, they would come early and stay late to help with cleaning. On hard days, they would ask the incredibly loving question of, “is there anything I can do for you?” And then follow through on what I said! Those with hospitality giftings would take ownership in hosting, leading games, welcoming guests, creating festive settings for holidays, and coordinating logistics. 
  
• Shepherding / Encouragement – Ministry overseas is often compared to a crucible – hurts, suffering, crises, failure, and discouragement create a constant pressure that bears down on a goer. In this type of environment, wounds can fester and turn into bitterness, crises can turn into long-term trauma, temptation toward sin increases, and it can feel very easy to give up. Shepherds are drawn to people who are hurting and long to see the people of God cared for, restored, and healed. Encouragers, similarly, find joy in speaking uplifting words and truths to help others grow and to keep going in the work. They help those in the crucible of overseas missions find 1 Peter 1:7 type success, the testing and refining of their faith that is revealed to be more precious than gold. Roles that a shepherd or encourager can take include facilitating personal development plans, transition or term debriefing, providing care for teammates, consulting with team leaders about the needs on the team, or (if trained) counseling. 

• Administration / Government – Administrative types excel in things like project and systems management and often serve as foils to open-ended idealists. They are the ones asking, “how are we going to get this done?” Those with administrative giftings are able to understand and manage details, often freeing up leaders from having to think about these things.
  
  Though we can do them, working on logistics and details are not mine or Steven’s strength. Before launching, we invited a couple to join our team specifically for the sake of helping carry the administrative and logistical load. In watching them work, I quickly realized that the power of the Holy Spirit can turn administrative tasks into as supernatural a work as miracles or healings. In their first year on the field, this couple had identified and secured health insurance for our entire team (and later, the organization!) and created and managed our visa platform! They uniquely sharpened Steven and myself, helping us to clarify our often abstract ideas and put things into writing for the benefit of current and future teammates, other workers, and national partners.

• Teaching, Knowledge, Wisdom, Exhortation – Sanctification and growing in holiness is a lifelong process. Those with teaching gifts are able to explain, instruct, and expose biblical truth in understandable ways for other believers. Similarly, the Holy Spirit moves through those gifted in knowledge, wisdom, and exhortation to be able to speak His heart towards certain people at specific times. Teammates with these giftings can be called upon to help develop and instruct other members of the team through things like leading Bible studies, discussions on topics pertaining to ministry, or facilitating worship and prayer times that create space for hearing the Holy Spirit.

Teaming is a Means of Grace

“Accept every humiliation, look upon every fellow-man who tries or vexes you, as a means of grace to humble you. Use every opportunity of humbling yourself before your fellow-man as a help to remain humble before God. It is by the mighty strengthening of His Holy Spirit that God reveals Christ fully in you.”

Andrew Murray, Humility

There is a reason that almost every passage on spiritual gifts is accompanied by instruction towards love and unity. Learning to work with and live in community with people who are different from us is difficult! In our flesh, we like to be right. Our different giftings will cause us to perceive the same situation from completely different perspectives. A shepherd gifted person might view an evangelist as flighty and inconsistent with new believers. A prophetic leader might prioritize speaking truth over caring for the heart. And yet, the picture of 1 Corinthians 12 is that this one body NEEDS all the parts. 

Spiritual gifts are gifts given and allotted by the Holy Spirit. They are gifts that we did not earn. Instead of fixating on differences, we are commanded to be humble and realize what we don’t have so that we can appreciate others with the giftings that we lack. Andrew Murray, in his book Humility, teaches that we should see other believers, especially the ones that vex us, as a means of grace to grow in our character. In this type of community, we are developed into Christ-likeness. This friction with our teammates develops humility, servant-heartedness, and surrender. And as we grow in Christ-like character, we are able to persevere in the work and bear fruit of the spirit along with ministry fruit!

Implications for Leaders

For leaders, knowing about spiritual gifts is critically important not just for yourself but also for those that you lead. 

Many times as leaders we fall into the trap of thinking that we need to carry everything ourselves. We need to lead the ministry, lead and develop a team, solve every conflict, handle every administrative task, and interact with organizational responsibilities. All the while maintaining our own personal abiding, rhythms, and responsibilities to family and friends. Being the answer to everything is a dangerous rut to fall into, and often speeds leaders along a path to burnout. 

Instead of doing it all, we recommend leading out of your giftings while proactively building a team around you, along with structures and rhythms, to supplement your weaknesses. As a leader you will still need a base level of competency in your weaknesses, but having a team with complementary gifts means that you won’t have to forever lead out of your weaknesses alone.

Recruit the Gifts That You Need

Knowledge of our own spiritual gifts helps us understand what kind of leader we are. For example, I am gifted in evangelism and prophecy. The strengths I bring into a team are a focus on the lost and in offering feedback and development to teammates. However, what I lack is shepherding and administrative giftings. With that knowledge in hand, I can keep my mind focused on finding shepherds and administrators while recruiting. For some reason, in our initial team of 13, not a single person had a shepherd gifting! And we saw that while our team excelled in strategy and personal development, we needed help in areas of healing from trauma, debriefing, and care. In those cases, we looked for outside sources – counselors, mentors from our church at home, and professionals – who could help supplement the lack. 

A simple grid you can use is from Ephesians 4:11:

So Christ himself gave the apostles, the prophets, the evangelists, the pastors and teachers, to equip his people for works of service, so that the body of Christ may be built up.

Ephesians 4:11

Generally, leaders in the apostolic / prophetic / evangelist camp will tend to be more outward and ministry-focused. Shepherds and teachers conversely will focus more on inward care and development. As you consider your own giftings and leadership style, where do you feel like you need help? What kind of co-leader, subteam leader, or teammate could you recruit to balance out your own giftings?

Honor All the Parts

For those of us who have more visible spiritual gifts that seem more applicable for direct ministry work, it can be tempting to judge or disparage lesser seen giftings. Gifts like helps, hospitality, giving, shepherding, and administration are often most comfortably utilized behind the scenes as supportive roles. Although people with these types of giftings are not “flashy”, the Bible has a special word about them. 

The eye cannot say to the hand, “I have no need of you,” nor again the head to the feet, “I have no need of you.” On the contrary, the parts of the body that seem to be weaker are indispensable, and on those parts of the body that we think less honorable we bestow the greater honor…

1 Corinthians 12:21-23

Paul calls these types of people indispensable to the body and deserving of even greater honor! If not for the faithful servant-types on our teams, our team would never have been able to become a safe space where true and authentic community could form. They set an example of selflessness that is truly Christlike and something to be emulated by all.

As much as you can, cultivate a heart and a team culture that proactively celebrates these humble servants. Speak well of their deeds to others on the team, have celebrations to thank them for their unique contributions, and create space for their voices and perspectives.

Developing Your Team

As you recruit people with different types of spiritual gifts onto your team, it doesn’t necessarily mean that your team is suddenly rounded out. Spiritual gifts are not static things. We are encouraged to practice our giftings and develop them. As leaders, one of our main jobs is to develop the people on our team, both in character and skill. Here are some suggestions for ways you can start developing your team in spiritual gifts.

• Create Opportunities for Exploration – Many of our teammates may have landed on the field without explicit knowledge of or confidence in their spiritual gifts. While assessments can be helpful, teammates may lack the experience in ministry to really answer assessment questions with confidence. After language learning and acculturation, create opportunities for your teammates to explore different types of ministry activities and debrief them regularly. This debrief could include reporting on outward disciple-making ministry, but also potentially about roles within the team. What activities did you most enjoy? Where did you feel energized? Where did you feel discouraged? What is something you uniquely could contribute to the team?
  
  As your teammates dip their toes into these opportunities, it may become obvious what they feel supernaturally empowered to do and where they begin to see supernatural fruitfulness.

• Create Personal Development Plans – As your teammates begin to identify and practice their spiritual gifts, help them to form development plans that will help them to grow in their gifts. The goal is to create a consistent habit or practice that can be tracked over time, and to introduce helpful resources. What are Bible passages, books, mentors with the same gifting, podcasts, etc. that can be used to help supplement your teammate’s growth? We go more into detail on how to create personal development plans here.

• Develop Roles – Finally, we found that our teammates most thrived when they were able to work out of their giftings in the ministry. A task that one person finds taxing might be another teammate’s greatest joy to do! As much as you can, without sacrificing what is necessary for each person to do for the team to effectively pursue its ministry vision, try to work with your teammate to create a job description that fits them and the needs of the ministry best.
  
  In order to figure out everyone’s ideal roles, we had our team run through an activity. Every teammate wrote down on post-it notes every task they did in their role. After writing everything down, we then asked them to categorize each activity/task into “I love to do this”, “I could take it or leave it”, and “I would rather not do this”. Then we compared notes and, for areas where it made sense, divided up responsibilities based on who had giftings for those tasks.
  
  Obviously, some things like maintaining communication with your supporters or language study cannot be passed off, but it can be revealing to see where you can build more synergy on your team according to giftings! For example, leaders on our team tended to dislike logistical work or hosting, and this responsibility was easily given to those who were more service or administrative oriented.
  
  This activity also helped us understand where we could team up people with different giftings. Evangelists struggled with followup and deep discipleship of new believers, while those with more teaching bent were drawn to those types of tasks. Naturally, it made sense to pair them up to have the people-gatherer and the deep relationship builder work together!

Perseverance is a Team Game

Teams can be a pain. And so, the Holy Spirit, out of His great mercy and love, gives us supernaturally empowered spiritual gifts not just to accelerate the ministry, but to edify and strengthen our teams. And these teams are where we can find the deep community, mutual sharpening and development, and encouragement we so desperately need in a ministry so far from home.

In the ten years that our team has existed, we have been afflicted and tested by sicknesses, criticisms, conflicts, and seemingly unending crises. And yet, most of our original teammates have remained on the field and are still faithfully pursuing the vision. People have asked us – why do you think so many of your team are still on the field? The first answer is purely because of God’s grace to sustain us. But the second reason might just be that having a strong community that loves each other and has each other’s back in any situation could be the critical component that has kept most of us on the field. Perseverance can be a team game, where we help one another as different parts of the same body to complete the vision that God has given to us!

Reflection Questions

• How are you feeling about team life? Why? 
• What do you hope team life on your team could look like? What needs to happen to reach that ideal? 
• How do your spiritual gifts affect how you lead your team? 
• Are you seeing teammates contribute their spiritual gifts to team life? Why or why not?  
• What are the spiritual gifts of those you lead? Where do they need to be developed in their giftings? Are they in a role that activates and allows them to live out of their giftings?